Frequently Asked Questions
How long does it take to make and deliver?
Production and delivery take 2–4 weeks in total.
Can I customize my piece?
Yes, we customize on request. Tell us what you have in mind and we will make it for you.
How do I pay?
We ask for a 50% deposit to start your order. The remaining balance is due before your order ships.
How is my order shipped?
We ship by UPS and deliver to your doorstep. White glove service is not included in the price.
Will I see my order before it ships?
Every piece is personalized, so we share the final look of your order with you before it ships. If you don't like it, we keep it and make you a new one.
What if my order is damaged during shipping?
For light damage we send you a repair kit. If the damage cannot be fixed with the kit, we cover the cost of the repair.
What wood do you use?
Our walnut is dried for 10 years.




